PAR Technology
PAR Technology Corporation is a provider of point-of-sale (POS) software, hardware, and integrated cloud solutions for restaurants and hospitality businesses, along with government contracting services for defense and intelligence customers. The company generates revenue through the sale and subscription of its restaurant technology platforms, POS terminals, and related services, as well as through long-term government contracts for systems engineering and information technology services.
- Retail POS & Store Operations
- IT Consulting & Implementation
- Revenue
- $430.0M
- Employees
- 1,700
- Founded
- 1968
- Headquarters
- New Hartford, United States of America
What 13 Arbolus experts think of PAR Technology
NPS scores span from 5 to 9, with a majority of customers rating 7 or 8. Renewal intent is positive for over one third of respondents, with the remainder expressing uncertainty or, in one case, a negative intent. Stickiness is moderate, with most experts indicating either early-stage deployments (Pilot or LessThan1Year) or ongoing implementations of more than one year. Key themes include positive satisfaction from high-spend clients, more caution or ambivalence from lower-spend and pilot-stage customers, and a pattern of careful, staged adoption.Overall Customer Sentiment: Neutral
Who reviewed PAR Technology
- C-Suite 69% (9)
- Director 31% (4)
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Sentiment
0 Net Promoter Score, from 13 scored reviews- Promoters 3
- Passives 7
- Detractors 3
Cumulative NPS by month
-1 over 4 months- Sep 8
- Jan 7
- Jun 8
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 14% 7 answers
- 100% 3 answers
- 8/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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