Paytm
Paytm is an Indian digital payments and financial services company that provides mobile wallets, UPI payments, bill payments, ticketing, and other consumer payment services, along with merchant payment acceptance solutions. It also offers additional financial products such as lending, insurance distribution, and wealth products in partnership with regulated financial institutions. Paytm generates revenue from payment processing fees, financial services commissions, and value-added services for consumers and merchants.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Revenue
- $900.0M
- Employees
- 10,000
- Founded
- 2010
- Headquarters
- Noida, India
What 43 Arbolus experts think of Paytm
43 customers have reviewed Paytm so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Paytm
- C-Suite 53% (23)
- Director 32% (14)
- Manager 16% (7)
Employer names and spend open once the report publishes.
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Sentiment
55 Net Promoter Score, from 43 scored reviews- Promoters 27
- Passives 13
- Detractors 3
Cumulative NPS by month
+1 over 6 months- May 8
- Jun 8
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 52 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 77%Plan to renew, by seniority
- 86% 7 answers
- 60% 5 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Paytm customers
More in Financial Services & Payments and Commerce & Marketplaces
Other companies in both categories with a customer report.
For people who use Paytm
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