PayU
PayU India is a payment gateway and digital payments company that enables businesses to accept and process online payments via cards, net banking, UPI, and wallets. It serves e-commerce merchants, marketplaces, and other online businesses with payment processing, risk management, and related financial services. The company generates revenue through transaction fees, value-added payment services, and merchant solutions.
- Payment Processing
- Payment Orchestration & Acceptance
- Embedded Finance & Banking-as-a-Service
- Revenue
- $250.0M
- Employees
- 1,500
- Founded
- 2011
- Headquarters
- Bengaluru, India
What 43 Arbolus experts think of PayU
43 customers have reviewed PayU so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed PayU
- C-Suite 57% (25)
- Director 24% (10)
- Manager 19% (8)
Employer names and spend open once the report publishes.
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Sentiment
58 Net Promoter Score, from 43 scored reviews- Promoters 28
- Passives 12
- Detractors 3
Cumulative NPS by month
+1 over 6 months- May 8
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 43 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 79%Plan to renew, by seniority
- 69% 13 answers
- 100% 8 answers
- 100% 2 answers
- 0% 1 answer
- 9.2/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by PayU customers
More in Financial Services & Payments
Other companies in Financial Services & Payments with a customer report.
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