Arbolus Intelligence

Pearl Group

pearlgroup.no · Oslo, Norway

Pearl Group is a Nordic IT consulting and implementation firm that designs, implements, and operates ERP, CRM, and e‑commerce solutions, primarily based on SAP and related enterprise platforms, for mid-sized and large businesses. It generates revenue through project-based consulting, system integration, and managed application and cloud services.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Enterprise ERP
Listed in
Revenue
$80.0M
Employees
350
Founded
2006
Headquarters
Oslo, Norway

What 6 Arbolus experts think of Pearl Group

NPS scores range from 7 to 10, with the majority of experts citing high satisfaction. 80% of respondents indicate clear renewal intent, with the remainder expressing uncertainty mainly due to project-based engagement. All customers have been with Pearl more than one year, with only one recent implementation. Key feedback themes include strong technical and SAP expertise, rapid response, local Nordic knowledge, and high impact on transformation projects. Negative themes focus on scaling limitations and cost competitiveness. Overall Customer Sentiment: Positive

Who reviewed Pearl Group

Total customers 6 6 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Strategy Leader Director NPS 8 Will renew Submitted Jul 2026
Operations Leader C-Suite NPS 8 Undecided Submitted Jul 2026
Executive C-Suite NPS 9 Will renew Submitted Jan 2026

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about Pearl Group.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-2 over 3 months
  • Aug 10
  • Jan 10
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Praised

  • Deep SAP Technical and Business Expertise
  • Adaptable, Customer-First Partnership
  • Talented and Experienced Teams for S4HANA
  • Expand Regional Presence

Criticised

  • Cost Versus ROI Sensitivity
  • Limited Global Scale
  • Limited Non-Nordic Experience
  • Competition from Vendors with Broader Reach and Lower Cost

What customers say

Deep SAP Technical and Business Expertise
“I would recommend Pearl Group when deep SAP expertise and strong business understanding are required, especially for pragmatic delivery on local projects.”
Adaptable, Customer-First Partnership
“I see Pearl as a flexible partner that adapts to our culture and puts the customer first, making them ideal for organisations needing tailored SAP solutions in the Nordics.”
Talented and Experienced Teams for S4HANA
“I gave them a high score because they brought expertise and experience to our S4HANA project and delivered positive outcomes.”

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Report

Customer Report - Jul 2026 Jul 2026 6 + 0

Other companies in both categories with a customer report.

See all 1,995 Consulting & Professional Services companies →

For people who use Pearl Group

Do you use Pearl Group at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 6 customers of Pearl Group have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.