POWERGEM
POWERGEM is a technology company that develops and supplies specialized software for power system planning, analysis, and market simulation, serving electric utilities, grid operators, consultants, and energy market participants. Its tools support transmission planning, congestion analysis, and economic studies to help customers plan and operate electric power networks and participate in wholesale power markets. The company generates revenue through software licensing, maintenance, and related professional services.
- PLM & Engineering Software
- Revenue
- $6.0M
- Employees
- 25
- Founded
- 2010
- Headquarters
- Santiago, Chile
What 19 Arbolus experts think of POWERGEM
The NPS scores are generally strong, with most responses falling between 7 and 10, reflecting positive satisfaction. However, renewal intent is mostly marked as "Not Sure" across roles and spend levels, showing reluctance to fully commit to future contracts. Stickiness data indicates a mix of customers in MoreThan1Year usage and pilots, suggesting moderate to strong product entrenchment but ongoing re-evaluation. Overall, positive sentiment is underpinned by high satisfaction scores, but is tempered by customer caution regarding continued deployment.Overall Customer Sentiment: Positive
Who reviewed POWERGEM
- C-Suite 74% (14)
- Director 21% (4)
- Manager 5% (1)
Employer names and spend open once the report publishes.
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Sentiment
26 Net Promoter Score, from 19 scored reviews- Promoters 5
- Passives 14
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Aug 8
- Dec 8
- Jan 8
- Mar 8
- Jun 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 35%Plan to renew, by seniority
- 42% 12 answers
- 25% 4 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 8.1/10 Average score from undecided customers
Top alternatives
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