Press Ganey

pressganey.com · Wakefield, United States of America

Press Ganey is a healthcare performance improvement and analytics company that provides patient experience surveys, quality and safety measurement, and workforce engagement tools to hospitals, health systems, and other care providers. It aggregates and analyzes clinical, operational, and experience data to benchmark performance and support regulatory reporting, reimbursement, and strategic decision-making. The company generates revenue through subscription-based software, data analytics services, and advisory and consulting engagements with healthcare organizations.

  • Business Intelligence & Dashboards
  • Healthcare Analytics & Outcomes
  • IT Consulting & Implementation
Revenue
$900.0M
Employees
3,500
Founded
1985
Headquarters
Wakefield, United States of America

What 5 Arbolus experts think of Press Ganey

5 customers have reviewed Press Ganey so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Press Ganey

Total customers 5 5 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
People Leader Director NPS 9 Will renew
Other Generalist C-Suite NPS 5
Data Leader C-Suite NPS 10 Will renew

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-1 over 5 months
  • May 9
  • Jul 10
  • Mar 8
  • May 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 1 answer
  • 9.5/10 Average score from customers who will renew

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