Precisely

mapinfo.com · Burlington, United States of America

Precisely is a data integrity and location intelligence software company that provides tools for data quality, data integration, geocoding, and spatial analytics to enterprises and public sector organizations. Through its MapInfo-branded products and related platforms, it helps customers manage and analyze location-based data for use cases such as network planning, risk assessment, and customer analytics. The company generates revenue through software licenses, subscriptions, and related services and support.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
  • Data Governance & Cataloging
Revenue
$1.1B
Employees
3,000
Founded
1968
Headquarters
Burlington, United States of America

What 8 Arbolus experts think of Precisely

NPS distribution skews positive with 71% of responses at or above 8. A majority of customers with longer-term deployments have both high NPS and strong renewal intention, especially in financial services and ecommerce sectors. Stickiness is strong among customers with more than one year of implementation, while pilot-stage deployments display more mixed and uncertain renewal intent. The key sentiment theme is consistency in satisfaction and retention among high spenders; the only negative outlier correlates with a decision not to renew.Overall Customer Sentiment: Positive

Who reviewed Precisely

Total customers 8 8 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Manager 25% (2)
Engineering Leader C-Suite NPS 9
Engineering Engineer Manager NPS 10
Operations Leader C-Suite NPS 7 Undecided

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Nov 8
  • Jan 8
  • Apr 8
  • Jun 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Manager 100% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 3/10 Average score from customers not renewing

For people who use Precisely

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