Prefect

prefect.io · Washington, United States of America

Prefect is a dataflow automation company that provides an open-source and commercial orchestration platform for building, scheduling, and monitoring data workflows. Its products are used by data engineers and analytics teams to manage complex pipelines across modern data stacks in cloud and hybrid environments, sold via SaaS and enterprise subscriptions. The platform focuses on reliability, observability, and governance for data pipelines and automations.

  • Data Integration & ETL
  • Workflow Automation
  • MLOps & ML Platforms
Revenue
$15.0M
Employees
150
Founded
2018
Headquarters
Washington, United States of America

What 5 Arbolus experts think of Prefect

The NPS distribution shows most responses as Promoters (7–9) with one strong Detractor (NPS 2). 67% of experts indicate high or assured renewal intent, particularly those with mature implementations. Stickiness is strong in the long-term user segment, with some dissatisfaction among newer/small spenders. The core satisfaction themes are reliability, time-to-value, and operational stability, with negative sentiment linked to early-stage pilots or minimal spend.Overall Customer Sentiment: Positive

Who reviewed Prefect

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Data Executive C-Suite NPS 9 Will renew
Product Leader C-Suite NPS 7 Undecided
Data Leader C-Suite NPS 8

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Apr 7
  • May 5
  • Jun 6
  • Aug 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 2/10 Average score from customers not renewing

Top alternatives

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