Profound

tryprofound.com · New York City, United States of America

Profound is a sales intelligence platform that helps B2B go-to-market teams research prospects, accounts, and markets by aggregating and structuring data from public and semi-structured sources. The product provides searchable company and person profiles, insights, and context to support outbound prospecting, account planning, and deal preparation. Profound generates revenue through subscriptions to its SaaS platform for sales, marketing, and revenue operations teams.

  • Sales Intelligence & Prospecting
  • Revenue Operations
Revenue
$1.2M
Employees
15
Founded
2024
Headquarters
New York City, United States of America

What 16 Arbolus experts think of Profound

NPS scores are largely positive, ranging from 8 to 10 with a cluster of 8s. High spenders and Influencers are notably satisfied, citing strong enterprise value and strategic differentiation. Renewal intent is predominantly strong among Influencers, especially those with longer implementation horizons, while pilot-phase or low-budget users are less certain. Stickiness is high for large accounts, with qualitative feedback emphasizing improved AI visibility, content workflows, and competitive benchmarking. Key theme: platform is viewed as essential for organizations prioritizing AI search and content optimization, though cost and attribution remain concerns for some segments.Positive

Who reviewed Profound

Total customers 16 16 current · 0 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 62% (10)
  • Director 31% (5)
  • Manager 6% (1)
Marketing Leader Manager NPS 10 Will renew
Engineering Executive C-Suite NPS 8 Will renew
Marketing Leader C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 13 customers.

Everything 16 customers told us about Profound.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

18 Net Promoter Score, from 16 scored reviews
  • Promoters 4
  • Passives 11
  • Detractors 1

Cumulative NPS by month

+0 over 5 months
  • Apr 8
  • May 6
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.

Praised

  • Expanding Competitive Intelligence
  • Mature Attribution and Business Impact
  • Deeper MarTech Integration
  • Unparalleled AI Search Visibility

Criticised

  • Complexity and Learning Curve
  • Scaling and Feature Depth for SMEs
  • Attribution and ROI Measurement
  • Entry of Major SEO Players

What customers say

Unparalleled AI Search Visibility
“I value Profound's ability to deliver clear visibility into our brand's presence and competitive share across AI-driven search platforms, a gap traditional SEO can't fill.”
Actionable Content Optimization
“I appreciate that Profound combines prompt intelligence, citation tracking, and the means to directly optimize and generate relevant content, all within one environment.”
Broad Integration and Workflow Automation
“I find the integration with analytics platforms and the addition of automated Agents for faster workflow execution to be standout capabilities that save significant time.”

Renewal intent

Plan to renew 82%
  • Will renew 9
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • Director 100% 4 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers

Report

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