Revinate

revinate.com · San Francisco, United States of America

Revinate provides guest data management, marketing automation, and direct booking solutions for hotels and hospitality brands, helping them consolidate guest data, run targeted campaigns, and drive direct revenue. Its platform includes CRM, email marketing, upsell, and reputation management tools tailored to hotel operators and chains. The company generates revenue through subscription-based SaaS licenses and related services sold to hospitality businesses worldwide.

  • Marketing Automation
  • Customer Data Platform
  • Customer Success Software
Revenue
$65.0M
Employees
350
Founded
2009
Headquarters
San Francisco, United States of America

What 34 Arbolus experts think of Revinate

34 customers have reviewed Revinate so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Revinate

Total customers 34 32 current · 2 former
Reviews growth +31 in six months
Seniority of respondents
  • C-Suite 65% (22)
  • Director 19% (6)
  • Manager 16% (5)
Revenue Leader C-Suite NPS 10
Finance Leader Manager NPS 3 Will renew
Revenue Leader C-Suite NPS 9

Employer names and spend open once the report publishes.

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Sentiment

23 Net Promoter Score, from 34 scored reviews
  • Promoters 15
  • Passives 12
  • Detractors 7

Cumulative NPS by month

+4 over 6 months
  • Mar 4
  • Apr 6
  • May 7
  • Jun 7
  • Jul 7
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 58%
  • Will renew 7
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 7.9/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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