Qualified
Qualified is a conversational sales and marketing platform that helps B2B companies convert website visitors into sales pipeline through real-time chat, chatbots, and account-based targeting integrated with Salesforce. The company serves primarily mid-market and enterprise SaaS and technology businesses, monetizing via subscription-based software and related services. Its platform enables sales and marketing teams to identify high-intent visitors, engage them in personalized conversations, and route them to sales for meetings and demos.
- Sales Intelligence & Prospecting
- Conversational AI & Chatbots
- Marketing Automation
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 2018
- Headquarters
- San Francisco, United States of America
What 10 Arbolus experts think of Qualified
NPS scores span 6 to 10, with an average skewed toward strong approval (multiple scores at 8, 9, and 10). The only account with disclosed renewal intent confirms continued use, tied to a positive NPS (10). Stickiness is high: a majority report less than 1 year of adoption, but all respondents remain active, and some have multi-year tenure. The sentiment theme is overall positive, reflecting high satisfaction among active decision makers.Positive
Who reviewed Qualified
- C-Suite 67% (7)
- Director 22% (2)
- Manager 11% (1)
Employer names and spend open once the report publishes.
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 4
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Apr 9
- Mar 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 11 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Qualified customers
More in Marketing & Advertising and Customer Support
Other companies in both categories with a customer report.
For people who use Qualified
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