proxmox

proxmox.com · Vienna, Austria

Proxmox Server Solutions GmbH develops and maintains open-source server virtualization and IT infrastructure management software, best known for Proxmox Virtual Environment (VE), Proxmox Mail Gateway, and Proxmox Backup Server. It serves IT departments, hosting providers, and enterprises that need to consolidate servers, manage virtual machines and containers, and secure and back up their infrastructure. The company generates revenue through subscription support, enterprise repositories, and professional services around its open-source products.

  • Cloud Infrastructure & Hosting
  • Managed IT & Cloud Services
Revenue
$9.0M
Employees
60
Founded
2005
Headquarters
Vienna, Austria

What 25 Arbolus experts think of proxmox

NPS distribution is highly favorable, with a cluster of promoters (scores 9–10) including both high and mid spenders, and several users and influencers reporting strong satisfaction due to Proxmox's value and open-source approach. A small minority express neutral to negative NPS, with concerns primarily around support costs and advanced feature gaps. Renewal intent is mostly positive or uncertain, with very few explicit negatives. Most respondents are in long-term or established implementation stages, signaling high stickiness, though some pilots remain. Feedback themes emphasize cost savings, flexibility, and resilience but highlight the need for broader out-of-the-box cloud-native features.Overall Customer Sentiment: Positive

Who reviewed proxmox

Total customers 25 24 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 74% (19)
  • Director 13% (3)
  • Manager 13% (3)
Revenue Partner C-Suite NPS 5 Undecided
Engineering Engineer Manager NPS 9
Engineering Executive C-Suite NPS 10 Will renew

Employer names and spend open in the full report, along with the other 22 customers.

Everything 25 customers told us about proxmox.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

52 Net Promoter Score, from 25 scored reviews
  • Promoters 16
  • Passives 6
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 52 across 1 companies.

Praised

  • Robust Enterprise-grade Feature Set
  • Mission-Critical Reliability
  • Exceptional Value and Cost Savings
  • Enhance Native Cloud-native Control

Criticised

  • Commercial Support Risks
  • Licensing Model Uncertainty
  • Competitive Feature Advancements
  • Dependency on Internal IT Expertise

What customers say

Robust Enterprise-grade Feature Set
“Comprehensive virtualization, including both KVM and container support, with integrated clustering and backup, puts Proxmox a step above most open-source peers.”
Mission-Critical Reliability
“I achieve seamless operational continuity with Proxmox; the built-in HA framework allows for automatic migration and quick recovery, reducing downtime significantly.”
Exceptional Value and Cost Savings
“I rely on Proxmox primarily because it frees me from heavy licensing costs and rigid vendor lock-in, making it invaluable for maximizing infrastructure control.”

Renewal intent

Plan to renew 71%
  • Will renew 12
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 69% 13 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

Report

For people who use proxmox

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