Pure Storage
Pure Storage is a data storage technology company that provides all-flash storage arrays and cloud data management solutions for enterprises and service providers. Its platform helps organizations consolidate, manage, and protect data for applications, analytics, and cloud workloads, generating revenue through hardware, software subscriptions, and support services. Customers span industries such as financial services, healthcare, public sector, and technology.
- Database & Data Storage
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Revenue
- $2.9B
- Employees
- 6,500
- Founded
- 2009
- Headquarters
- Santa Clara, United States of America
What 23 Arbolus experts think of Pure Storage
NPS scores skew strongly positive, with 63% Promoters (NPS 9–10) and 16% Passives (NPS 7–8), but a minority (approx. 21%) are Detractors (NPS ≤6). Renewal intent is very high among Promoters and steady among long-term high-spend customers, with only sporadic churn intent among low spend/pilot phase users. Stickiness is highest among users with >1 year implementation, who also show the strongest NPS and renewal intent.Overall Customer Sentiment: Positive
Who reviewed Pure Storage
- C-Suite 86% (20)
- Director 5% (1)
- Manager 10% (2)
Employer names and spend open once the report publishes.
Tell us when the Pure Storage report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
56 Net Promoter Score, from 23 scored reviews- Promoters 16
- Passives 4
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 28 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 50% 14 answers
- 100% 1 answer
- 100% 2 answers
- 50% 2 answers
- 9.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Pure Storage customers
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use Pure Storage
Do you use Pure Storage at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 23 customers of Pure Storage have already contributed
Takes a few minutes. Your identity stays anonymous.