NetApp

netapp.com · San Jose, United States of America

NetApp is a global data management and cloud storage company that provides hardware, software, and services to help enterprises store, manage, protect, and analyze data across on‑premises and public cloud environments. It offers all-flash and hybrid storage systems, cloud data services, and data management software used for business-critical applications, virtualization, analytics, and backup. NetApp generates revenue primarily through the sale of storage systems, software subscriptions, and support and professional services to large and mid-sized organizations worldwide.

  • Cloud Infrastructure & Hosting
  • Database & Data Storage
  • Managed IT & Cloud Services
Revenue
$6.1B
Employees
12,000
Founded
1992
Headquarters
San Jose, United States of America

What 58 Arbolus experts think of NetApp

58 customers have reviewed NetApp so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed NetApp

Total customers 58 56 current · 2 former
Reviews growth +24 in six months
Seniority of respondents
  • C-Suite 79% (46)
  • Director 6% (3)
  • Manager 15% (9)
Security Analyst C-Suite NPS 7
Engineering Leader C-Suite NPS 9 Undecided
Engineering Executive C-Suite NPS 7 Will renew

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Sentiment

32 Net Promoter Score, from 59 scored reviews
  • Promoters 26
  • Passives 26
  • Detractors 7

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 38 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 59%
  • Will renew 24
  • Undecided 13
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 53% 32 answers
  • Director 33% 3 answers
  • Manager 100% 4 answers
  • Not specified 100% 2 answers
  • 8.9/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 5.3/10 Average score from customers not renewing

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