NETGEAR
NETGEAR is a global networking hardware company that designs and sells routers, switches, Wi‑Fi systems, network-attached storage, and related connectivity products for consumers, small and medium-sized businesses, and service providers. It generates revenue primarily through the sale of its branded hardware devices and related software and services via retail, online, and channel partners worldwide.
- Cloud Infrastructure & Hosting
- Network & Cloud Security
- Revenue
- $740.0M
- Employees
- 750
- Founded
- 1996
- Headquarters
- San Jose, United States of America
What 34 Arbolus experts think of NETGEAR
The NPS distribution is skewed toward promoters, with 10+ experts rating 9 or above and most others in the 7–8 range. Renewal intent is strong among high spenders and influencers, especially in logistics and automotive. The majority are in post-implementation (more than one year), indicating sustained use. Experts highlight reliability, ease of deployment, and support as consistent strengths but note limitations in enterprise-grade features and integration as key drawbacks.Overall Customer Sentiment: Positive
Who reviewed NETGEAR
- C-Suite 21% (7)
- Director 25% (9)
- Manager 54% (18)
Employer names and spend open in the full report, along with the other 31 customers.
Everything 34 customers told us about NETGEAR.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
23 Net Promoter Score, from 34 scored reviews- Promoters 15
- Passives 12
- Detractors 7
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.
Praised
- Value for Money in Bulk & Direct Purchase
- Reliable Connectivity and Performance
- Ease of Deployment and Management
- Broader Scalability and Vertical Solutions
Criticised
- Integration and Visibility Constraints
- Not Suited for All Enterprise Use Cases
- Limited Enterprise Management Features
- Not All Needs Covered by Current Offerings
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 2 answers
- 75% 4 answers
- 67% 6 answers
- 8.2/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 8.5/10 Average score from customers not renewing
Top alternatives
Most weighed by NETGEAR customers
Report
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