Rapid Recon
Rapid Recon provides workflow software for automotive dealerships and reconditioning centers to manage, track, and optimize the vehicle reconditioning process from acquisition through frontline readiness. Its platform helps sales, service, and recon teams coordinate tasks, reduce cycle times, and improve visibility into used vehicle inventory status. The company generates revenue through subscriptions and related software services sold to franchised and independent dealers and dealer groups.
- Project & Work Management
- Workflow Automation
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2010
- Headquarters
- Los Gatos, United States of America
What 14 Arbolus experts think of Rapid Recon
NPS distribution skews high, with six out of eleven scores at 9 or 10 and only one detractor (NPS of 0). Renewal intent is generally positive; of the experts disclosing this, 67% are likely to renew, while only one is not. Stickiness is robust: the majority (~73%) report implementation for over 1 year. The key positive theme is operational efficiency, as inferred from high NPS and lengthy adoption periods.Overall Customer Sentiment: Positive
Who reviewed Rapid Recon
- C-Suite 75% (11)
- Director 25% (4)
Employer names and spend open once the report publishes.
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Sentiment
35 Net Promoter Score, from 14 scored reviews- Promoters 6
- Passives 7
- Detractors 1
Cumulative NPS by month
-1 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 50% 4 answers
- 100% 2 answers
- 50% 2 answers
- 8.8/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 0/10 Average score from customers not renewing
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