Re-flow Field Management
Re-flow Field Management is a UK-based software company that provides a cloud and mobile platform for managing field operations, including job scheduling, workforce management, digital forms, and compliance for construction, highways, civil engineering and related field-service industries. The system enables office teams to plan and track work while giving field operatives a mobile app to receive jobs, capture data, and report progress in real time. The company generates revenue through subscriptions and implementation services for its SaaS platform.
- Field Service Management
- Project & Work Management
- Workflow Automation
- Revenue
- $3.5M
- Employees
- 35
- Founded
- 2016
- Headquarters
- Exeter, United Kingdom
What 23 Arbolus experts think of Re-flow Field Management
The NPS scores are uniformly high (majority 8-10), indicating a customer base with strong satisfaction. Renewal intent is overwhelmingly positive among both low- and high-spend users, with only minor uncertainties noted. Stickiness is high, with most customers having used Re-flow for more than one year and reporting operational improvements. Key feedback themes include real-time efficiency, improved documentation, and responsive customer support. Negative feedback centers mainly around deep integration gaps and scalability concerns for very large or rapidly growing organizations.Overall Customer Sentiment: Positive
Who reviewed Re-flow Field Management
- C-Suite 40% (9)
- Director 45% (10)
- Manager 15% (3)
Employer names and spend open in the full report, along with the other 20 customers.
Everything 23 customers told us about Re-flow Field Management.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
26 Net Promoter Score, from 23 scored reviews- Promoters 9
- Passives 11
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 13 across 7 companies.
Praised
- User-Friendly Platform and Easy Adoption
- Real-Time Communication and Updates for Large-Scale Projects
- Increased Operational Efficiency and Reduced Administration
- Future Budget Growth as Company Expands
Criticised
- User Interface Drives Churn Risk
- Competitor Threat if Innovation Stalls
- Switching Risk if Cost-Effective Alternatives Emerge
- Scalability and Feature Set Concerns
What customers say
Renewal intent
Plan to renew 77%Plan to renew, by seniority
- 100% 4 answers
- 80% 5 answers
- 50% 2 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
Top alternatives
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Report
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