Arbolus Intelligence

REDZONE

rzsoftware.com · Miami Beach, United States of America

Redzone provides a connected workforce and productivity platform for manufacturing plants, helping frontline workers and managers collaborate, track performance, and improve operational efficiency through mobile tools, real-time data, and digital workflows. The company serves manufacturers across sectors such as food and beverage, consumer goods, and industrial products, selling its software on a subscription basis along with implementation and support services.

  • Manufacturing Execution & Quality
  • Project & Work Management
  • Workflow Automation
Listed in
Revenue
$65.0M
Employees
350
Founded
2013
Headquarters
Miami Beach, United States of America

What 16 Arbolus experts think of REDZONE

NPS scores are highly favorable, with 40% of respondents giving a 9 or 10 and the remainder between 6 and 8, indicating strong promoter presence and limited detractor signals. Renewal intent is strong among direct budget owners and influencers, especially those with established, multi-year implementations. Stickiness is high with 90% of experts reporting over a year of deployment. Expert feedback emphasizes successful operational embedment and tangible line-level performance gains, though dependency on vendor-driven coaching is noted. Overall Customer Sentiment: Positive

Who reviewed REDZONE

Total customers 16 14 current · 2 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 69% (11)
  • Director 25% (4)
  • Manager 6% (1)
Operations Leader C-Suite NPS 10 Undecided Submitted Dec 2025
Operations Manager Director NPS 9 Submitted Sep 2026
Operations Manager Manager NPS 3 Submitted Sep 2026

Employer names and spend open in the full report, along with the other 13 customers.

Everything 16 customers told us about REDZONE.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

37 Net Promoter Score, from 16 scored reviews
  • Promoters 8
  • Passives 6
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • Apr 9
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.

Praised

  • Enhancing Usability for Operators
  • Strengthening Data Governance
  • Expanding Adoption Beyond Pilots
  • Adoption and Evidence-Based Value

Criticised

  • Unsustained Improvement Risk
  • Integration and Connectivity Failures
  • Competitive and AI-Driven Displacement
  • Vendor Coaching Dependence

What customers say

Adoption and Evidence-Based Value
“My decision to expand the platform always depends on clear proof of adoption, operational integration, and evidence that real process improvements have occurred.”
Operational Impact on Frontline Management
“I would recommend the tool because it brings practical, daily-management capabilities to line performance and helps accelerate conversations at the production line.”
Integration with Plant Data Systems
“I value that the solution effectively connects production loss events with quality and maintenance context, creating a unified workflow for teams.”

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • 8.3/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

Top alternatives

Most weighed by REDZONE customers

Report

Customer Report - Oct 2026 Oct 2026 16 + 3

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