Relyon | Field Service Software
Relyon is a Dutch software company that provides cloud-based field service management solutions for service and maintenance companies, helping them plan, dispatch, and manage technicians, work orders, and contracts. Its platform supports scheduling, mobile work order processing, time and materials registration, and integration with ERP and accounting systems. The company generates revenue through subscriptions and implementation services for mid-sized and larger field service organizations.
- Field Service Management
- Project & Work Management
- IT Consulting & Implementation
- Revenue
- $6.5M
- Employees
- 45
- Founded
- 2011
- Headquarters
- Ederveen, Netherlands
What 5 Arbolus experts think of Relyon | Field Service Software
NPS is distributed from 5 to 9, with the highest NPS from the largest spender. 60% of experts express renewal intent, 20% are not sure, and 20% signal no renewal. Stickiness is high in Less Than 1 Year implementation stage (80%), with only 20% in use over a year. The strongest positive sentiment is associated with high spend and consistent user engagement, while lower and mid spend brackets show mixed renewal intent, resulting in greater churn risk.Overall Customer Sentiment: Neutral
Who reviewed Relyon | Field Service Software
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
-40 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 1
- Detractors 3
Cumulative NPS by month
-1 over 3 months- Jan 8
- Feb 8
- Mar 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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