remberg GmbH

remberg.com · Munich, Germany

remberg GmbH develops a cloud-based asset management and service platform that helps industrial and equipment companies digitize the lifecycle of machines and technical assets, including documentation, maintenance, and service processes. Its software enables manufacturers, service providers, and operators to manage installed bases, coordinate field service, and streamline after-sales workflows. The company generates revenue through subscriptions to its SaaS platform and related implementation services.

  • Asset Performance Management
  • Field Service Management
  • Workflow Automation
Revenue
$8.0M
Employees
120
Founded
2018
Headquarters
Munich, Germany

What 8 Arbolus experts think of remberg GmbH

Among those surveyed, the NPS and renewal intent for remberg GmbH indicate a largely positive sentiment. Over 50% of experts expressed intent to renew, motivated by Remberg's strong integration potential and user-friendly interfaces. However, specific challenges exist with advanced ERP integrations and analytics capabilities. Satisfaction metrics also illustrate moderation due to concerns over cost efficacy and predictive analytics. Overall Customer Sentiment: Positive.

Who reviewed remberg GmbH

Total customers 8 7 current · 1 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 62% (5)
  • Director 25% (2)
  • Manager 12% (1)
Engineering Engineer C-Suite NPS 8 Undecided
Revenue Leader C-Suite NPS 7 Will renew
Executive C-Suite NPS 5 Not renewing

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about remberg GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 3 months
  • Dec 8
  • Dec 7
  • Jan 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Praised

  • Broader ERP Compatibility
  • Analytics Innovation
  • Predictive Maintenance Expansion
  • User-Friendly Design

Criticised

  • Evolving Customer Needs
  • Competitive Pressures
  • Cost Sensitivity
  • Predictive Analytics Gaps

What customers say

User-Friendly Design
“The interface is remarkably user-friendly. Technicians adopted it with ease, allowing for rapid workflow improvements.”
Seamless Integration
“Remberg integrates so smoothly with SAP, it's as if they planned it for us. This level of integration benefits us by streamlining our operations significantly.”
Operational Efficiency
“Remberg's ability to centralize asset data reduced our errors significantly, which translated into operational efficiency and better confidence in our processes.”

Renewal intent

Plan to renew 38%
  • Will renew 3
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 0% 2 answers
  • Manager 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Report

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