Arbolus Intelligence

rent manager

Rentmanager.com · Cincinnati, United States of America

Rent Manager is a property management software platform that provides accounting, leasing, maintenance, and communication tools for residential, commercial, and mixed‑portfolio property managers. The system combines a general ledger, rent and payment processing, work order management, and tenant/owner portals, and is sold as a subscription-based SaaS solution to property management companies and real estate owners. It generates revenue through software licensing, cloud hosting, training, and related professional services.

  • Property Management Software
  • Accounting & Bookkeeping Software
Listed in
Revenue
$65.0M
Employees
350
Founded
1982
Headquarters
Cincinnati, United States of America

What 28 Arbolus experts think of rent manager

NPS scores are strongly positive, with 25% of experts rating 9–10, another 25% at 8, and a balanced presence of neutral and detractors. Renewal intent is mixed, with about 40% unsure and 20% affirming renewal. Stickiness is high: 65% of experts have used the platform more than one year, indicating strong embeddedness in workflows. Qualitative feedback emphasizes ease of use, time savings, improved vendor management, and reduced manual work, with remaining gaps around advanced automation and integration. Overall Customer Sentiment: Positive.

Who reviewed rent manager

Total customers 28 26 current · 2 former
Reviews growth +23 in six months
Seniority of respondents
  • C-Suite 68% (19)
  • Director 21% (6)
  • Manager 11% (3)
Founder C-Suite NPS 8 Submitted Jul 2026
Operations Leader C-Suite NPS 7 Will renew Submitted Apr 2025
Revenue Leader C-Suite NPS 6 Submitted May 2026

Employer names and spend open in the full report, along with the other 25 customers.

Everything 28 customers told us about rent manager.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-10 Net Promoter Score, from 28 scored reviews
  • Promoters 6
  • Passives 13
  • Detractors 9

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • May 6
  • Jul 7
  • Aug 7
  • Sep 7
  • Oct 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -10 across 1 companies.

Praised

  • Operational Efficiency
  • Strong Vendor and Invoice Management
  • Intuitive User Experience
  • Enhanced Integration

Criticised

  • Complexity in Larger Platforms
  • Risk of Lagging Automation
  • Competing Platforms with Enhanced Features
  • Manual Processes Remain

What customers say

Operational Efficiency
“Using Rent Manager has helped me control expenses, manage vendor relationships, and maintain compliance efficiently, which streamlines my daily workflow.”
Strong Vendor and Invoice Management
“The platform lets me track vendors, review invoices, and ensure compliance before work begins, giving me better oversight and reducing administrative work.”
Intuitive User Experience
“I find it more user-friendly and easier to navigate than other platforms, making it ideal for everyday operations and a smoother onboarding experience for new staff.”

Renewal intent

Plan to renew 18%
  • Will renew 2
  • Undecided 8
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 22% 9 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 2/10 Average score from customers not renewing

Report

Customer Report - Oct 2026 Oct 2026 28 + 1

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