Redwood Software, Inc.
Redwood Software provides cloud-based workload automation and job scheduling software that orchestrates and automates end-to-end business and IT processes across ERP, finance, supply chain, and other enterprise systems for large organizations. Its platform integrates with systems such as SAP, Oracle, and various cloud applications to reduce manual tasks, improve reliability, and support 24/7 operations. The company generates revenue through software subscriptions, licenses, and related professional services.
- Business Process Management
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 500
- Founded
- 1993
- Headquarters
- Eindhoven, Netherlands
What 11 Arbolus experts think of Redwood Software, Inc.
NPS scores range from 1 to 10, with a median above industry norm. High spenders report 8-10 NPS and a clear pattern of affirmative renewal intent. The majority are in advanced implementation stages, indicating deep platform integration. Notably, renewal uncertainty and lower NPS are more frequent in short-term or low spend engagements.Overall Customer Sentiment: Positive
Who reviewed Redwood Software, Inc.
- C-Suite 91% (10)
- Manager 9% (1)
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Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 5
- Detractors 2
Cumulative NPS by month
-2 over 3 months- Jan 9
- Jul 9
- Aug 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 24 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 57% 7 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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