Redwood Software, Inc.

redwood.com · Eindhoven, Netherlands

Redwood Software provides cloud-based workload automation and job scheduling software that orchestrates and automates end-to-end business and IT processes across ERP, finance, supply chain, and other enterprise systems for large organizations. Its platform integrates with systems such as SAP, Oracle, and various cloud applications to reduce manual tasks, improve reliability, and support 24/7 operations. The company generates revenue through software subscriptions, licenses, and related professional services.

  • Business Process Management
  • IT Consulting & Implementation
Revenue
$120.0M
Employees
500
Founded
1993
Headquarters
Eindhoven, Netherlands

What 11 Arbolus experts think of Redwood Software, Inc.

NPS scores range from 1 to 10, with a median above industry norm. High spenders report 8-10 NPS and a clear pattern of affirmative renewal intent. The majority are in advanced implementation stages, indicating deep platform integration. Notably, renewal uncertainty and lower NPS are more frequent in short-term or low spend engagements.Overall Customer Sentiment: Positive

Who reviewed Redwood Software, Inc.

Total customers 11 10 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 91% (10)
  • Manager 9% (1)
Strategy Partner C-Suite NPS 6
Executive C-Suite NPS 7 Not renewing
Revenue Leader C-Suite NPS 10 Will renew

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Sentiment

18 Net Promoter Score, from 11 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 2

Cumulative NPS by month

-2 over 3 months
  • Jan 9
  • Jul 9
  • Aug 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 24 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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