Arbolus Intelligence

Reapit, Ltd.

reapit.com · Londonderry County Borough, United Kingdom

Reapit Ltd. provides cloud-based property management and customer relationship management software for residential estate and letting agencies, offering tools for sales, lettings, property management, marketing, and business analytics on a unified platform. The company serves real estate agencies primarily in the UK, Europe, and Australia, generating revenue through subscription licensing and related services for its software products.

  • Sales CRM
  • Property Management Software
  • Business Intelligence & Dashboards
Listed in
Revenue
$45.0M
Employees
350
Founded
1997
Headquarters
Londonderry County Borough, United Kingdom

What 38 Arbolus experts think of Reapit, Ltd.

NPS scores are strongly positive, with most experts rating Reapit at 8–10. Renewal intent is high among major enterprise customers. Stickiness is reflected in widespread adoption across core workflows and references to Reapit being essential to operations. Main themes in expert feedback highlight robust integration, critical workflow automation, and reliability as top drivers. Some note slower development cycles and the need for more advanced automation as areas for improvement.Positive

Who reviewed Reapit, Ltd.

Total customers 38 36 current · 2 former
Reviews growth +32 in six months
Seniority of respondents
  • C-Suite 44% (17)
  • Director 22% (8)
  • Manager 34% (13)
Executive C-Suite NPS 7 Submitted Sep 2026
Operations Manager Director NPS 8 Submitted Jun 2026
Not specified Not specified NPS 6 Submitted Sep 2026

Employer names and spend open in the full report, along with the other 35 customers.

Everything 38 customers told us about Reapit, Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

47 Net Promoter Score, from 38 scored reviews
  • Promoters 22
  • Passives 12
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 30 across 5 companies.

Praised

  • Unified Platform Drives Efficiency
  • Real-Time Data and Compliance
  • Reliable Support and Training
  • AI Automation

Criticised

  • Competitive Automation Drive
  • Switch Triggers for Better AI
  • Integration and Flexibility
  • Premium Pricing at Scale

What customers say

Unified Platform Drives Efficiency
“I rely heavily on Reapit; every department uses it and we never have issues, which makes our day-to-day operations smooth and reliable.”
Real-Time Data and Compliance
“Managing and reporting on data in Reapit is reliable, and the ability to integrate APIs for real-time compliance tracking is essential for us.”
Reliable Support and Training
“Support and training from Reapit’s team is ongoing and strong, which made onboarding and ongoing use considerably easier for our staff.”

Renewal intent

Plan to renew 80%
  • Will renew 8
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 8.1/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

Top alternatives

Most weighed by Reapit, Ltd. customers

Report

Customer Report - Oct 2026 Oct 2026 38 + 10

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