RealPage, Inc.
RealPage, Inc. provides cloud-based software and data analytics solutions for the real estate industry, helping property owners, managers, and investors manage leasing, operations, accounting, and resident services across multifamily, single-family, commercial, and student housing assets. The company generates revenue primarily through subscription software, data and analytics products, and related services. Its platform is used by property management companies, institutional investors, and real estate operators to improve operational efficiency and asset performance.
- Property Management Software
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $1.4B
- Employees
- 12,000
- Founded
- 1998
- Headquarters
- Richardson, United States of America
What 60 Arbolus experts think of RealPage, Inc.
NPS scores are generally strong, with several experts giving NPS 9-10 and describing RealPage as user-friendly and efficient. There is some variance, as lower NPS scores (3-6) indicate concerns regarding offboarding or complexity. Renewal intent skews positive among long-term users, though a small segment of pilot and offboarding stage customers expresses uncertainty or plans not to renew. The majority of experts report being in the MoreThan1Year implementation stage, reflecting stickiness. Core sentiment drivers are ease of use, training requirements, and the need for more automation. Overall Customer Sentiment: Positive
Who reviewed RealPage, Inc.
- C-Suite 78% (47)
- Director 14% (8)
- Manager 8% (5)
Employer names and spend open in the full report, along with the other 57 customers.
Everything 60 customers told us about RealPage, Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 60 scored reviews- Promoters 23
- Passives 24
- Detractors 13
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 16 across 5 companies.
Praised
- Enhanced Reporting Tools
- User-Friendly Training
- AI-Driven Efficiency
- Centralized Information Management
Criticised
- Competitive Automation
- Feature Overload Risk
- Emerging AI Solutions
- Training Requirements
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 38% 21 answers
- 25% 4 answers
- 0% 2 answers
- 8.6/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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