RazorMetrics
RazorMetrics is a healthcare technology company that provides a prescription drug cost-optimization platform for self-insured employers, health plans, and pharmacy benefit stakeholders. Its software analyzes pharmacy claims and formulary data to identify lower-cost, clinically equivalent medications and engages prescribers and members to switch, reducing pharmacy spend while maintaining clinical outcomes. The company generates revenue through SaaS and performance-based contracts with employers, health plans, and benefit managers.
- Healthcare & Insurance Software
- Data Analytics & Business Intelligence
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 35
- Founded
- 2017
- Headquarters
- Austin, United States of America
What 8 Arbolus experts think of RazorMetrics
The data shows NPS scores ranging from 7 to 9, with a concentration at 8. 38% of experts have a strong intention to renew, while 62% are not sure, indicating some reservations or a need for longer value realization. 50% of implementers are in the more mature (>1 year) stages, but early-stage (Pilot) deployments are also prevalent. Sentiment trends highlight cautious optimism in established users and greater uncertainty among newer or pilot-phase customers.Overall Customer Sentiment: Neutral
Who reviewed RazorMetrics
- C-Suite 75% (6)
- Director 25% (2)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jul 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 33% 6 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
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