RBC
Royal Bank of Canada (RBC) is a global financial institution that provides personal and commercial banking, wealth management, insurance, investor services, and capital markets products to individuals, businesses, and institutional clients. It generates revenue primarily through interest income, fees, and commissions on financial services delivered via branches, digital channels, and advisory teams across Canada, the U.S., and international markets.
- Revenue
- $38.0B
- Employees
- 94,000
- Founded
- 1864
- Headquarters
- Toronto, Canada
What 6 Arbolus experts think of RBC
6 customers have reviewed RBC so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed RBC
- C-Suite 100% (6)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Mar 8
- Mar 8
- Jun 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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