Reveal
Reveal is a legal technology company that provides an AI-powered eDiscovery, investigations, and document review platform for law firms, corporations, and government agencies. Its software combines data processing, analytics, and machine learning to help users collect, analyze, and review large volumes of electronic data for litigation, compliance, and regulatory matters. Reveal generates revenue through subscriptions and usage-based licensing of its cloud-based platform and related professional services.
- Document & Vision AI
- Legal Practice Management
- Business Intelligence & Dashboards
- Revenue
- $120.0M
- Employees
- 550
- Founded
- 2010
- Headquarters
- Chicago Loop, United States of America
What 12 Arbolus experts think of Reveal
Sentiment towards Reveal is generally positive to moderately positive, with NPS scores ranging from 2 to 10 and a mean trending towards the upper mid-range. Renewal intent is strong among high spenders and users (>=$100K), while moderate spenders often report uncertainty. Stickiness is evidenced by most customers using the platform for over a year and referencing its central role in standardizing workflows. Common feedback themes include praise for AI-driven insight, rapid onboarding, and tangible efficiency gains, while concerns center on feature maturity (particularly for multi-partner workflows) and large-scale governance.Overall Customer Sentiment: Positive
Who reviewed Reveal
- C-Suite 83% (10)
- Director 8% (1)
- Manager 8% (1)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about Reveal.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-25 Net Promoter Score, from 12 scored reviews- Promoters 1
- Passives 7
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Jun 7
- Jun 8
- Nov 6
- Jan 6
- Jul 7
- Oct 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 10 across 4 companies.
Praised
- Growth in Usage Across Teams
- Broader CRM Integration Impact
- Expand AI and Standardization
- Integration with CRM and Strategic Impact
Criticised
- Competitive AI and Experience
- Multi-Partner and Security Gap
- Cost or Productivity-Driven Churn
- Scalability and Governance Gaps
What customers say
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 56% 9 answers
- 100% 1 answer
- 0% 1 answer
- 8.2/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by Reveal customers
Report
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use Reveal
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