RightSpend
RightSpend provides a marketing procurement and benchmarking platform that helps brands and procurement teams analyze, benchmark, and optimize their marketing and agency spend using proprietary rate data and analytics. The company serves large enterprises and global brands, enabling them to negotiate better agency fees and improve return on marketing investment. It generates revenue through subscription access to its SaaS platform and related advisory services.
- Procurement & Sourcing
- Business Intelligence & Dashboards
- Revenue
- $6.0M
- Employees
- 35
- Founded
- 2013
- Headquarters
- Londonderry County Borough, United Kingdom
What 15 Arbolus experts think of RightSpend
NPS ratings cluster at 8-10 for a majority of experts, with only two scores at or below 6, indicating generally positive user sentiment. Renewal intent is consistently strong among mid and high spenders, and most customers are in active use or expansion phases, with only isolated uncertainty in pilot deployments. Key feedback themes include high value from marketing benchmarks, strong support, and integration quality, balanced against challenges in specialized local coverage and reliance on disciplined data input. There is cautious optimism for future expansion. Overall Customer Sentiment: Positive
Who reviewed RightSpend
- C-Suite 60% (9)
- Director 33% (5)
- Manager 7% (1)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about RightSpend.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-6 Net Promoter Score, from 15 scored reviews- Promoters 2
- Passives 10
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 22 across 9 companies.
Praised
- Integration and Support as Growth Catalysts
- Selective Expansion into New Workflows
- AI-Driven Workflow Automation
- Delivers High Value for Core Workflows
Criticised
- Competitive Pressure in Specialized Verticals
- AI Automation Could Disrupt
- Switching Risk on Support or Cost Changes
- Relies on Disciplined Data Input
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 71% 7 answers
- 75% 4 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
Top alternatives
Most weighed by RightSpend customers
Report
More in Data & Analytics and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use RightSpend
Do you use RightSpend at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 15 customers of RightSpend have already contributed
Takes a few minutes. Your identity stays anonymous.