Roblox
Roblox Corporation operates an online platform that enables users to create, share, and play 3D games and immersive experiences, primarily targeting children, teens, and young adults. The company generates revenue through the sale of its virtual currency Robux, subscriptions, and in-experience purchases, sharing a portion of this revenue with its developer community. Roblox also offers tools and infrastructure for creators to build, host, and monetize their content on the platform.
- Revenue
- $3.2B
- Employees
- 2,500
- Founded
- 2004
- Headquarters
- San Mateo, United States of America
What 14 Arbolus experts think of Roblox
NPS distribution is highly positive, with 43% of experts rating 10/10, 21% rating 9/10, and only 14% rating 6 or below. Renewal intent is strong, especially among influencers and key user groups. Stickiness is supported by the platform’s ability to retain creators over long periods (>1 year) and by positive ratings during pilot phases. The main sentiment driver is high platform satisfaction among long-term users, with few detractors.Overall Customer Sentiment: Positive
Who reviewed Roblox
- C-Suite 50% (7)
- Director 30% (4)
- Manager 20% (3)
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Sentiment
42 Net Promoter Score, from 14 scored reviews- Promoters 9
- Passives 2
- Detractors 3
Cumulative NPS by month
-2 over 6 months- Mar 10
- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
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