Robust Intelligence

robustintelligence.com · San Francisco, United States of America

Robust Intelligence provides an AI risk management platform that automatically tests, monitors, and safeguards machine learning models and data pipelines for enterprises, helping them detect vulnerabilities, ensure reliability, and comply with emerging AI regulations. The company sells primarily to large organizations that deploy AI in production, including financial services, technology, and other regulated industries, via software subscriptions and related services. Its tools focus on pre-deployment validation, continuous monitoring, and governance of third-party and in-house AI models.

  • Document & Vision AI
  • MLOps & ML Platforms
  • Security Operations (SIEM/SOAR)
Revenue
$12.0M
Employees
120
Founded
2019
Headquarters
San Francisco, United States of America

What 10 Arbolus experts think of Robust Intelligence

NPS scores are high with a range of 7-10 and average above 8.3, indicating generally positive sentiment. However, of customers with available renewal intent, 75% are "Not Sure" about renewal, notably including the largest spenders. Implementation stages are balanced between Pilot, Less Than 1 Year, and More Than 1 Year, with longer-term users showing greater renewal commitment. Key themes are strong product satisfaction offset by uncertainty about long-term commitments among key budget holders.Overall Customer Sentiment: Neutral

Who reviewed Robust Intelligence

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 40% (4)
  • Director 50% (5)
  • Manager 10% (1)
Engineering Leader C-Suite NPS 8 Will renew
Data Leader Director NPS 7 Undecided
Engineering Leader Director NPS 9

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Sentiment

40 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 6
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 50% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

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