Salute Mission Critical
Salute Mission Critical provides data center and critical infrastructure services, including facility operations, maintenance, commissioning support, and project services for data center owners, operators, and colocation providers. The company also focuses on recruiting, training, and deploying veterans and other talent into mission-critical operations roles. It generates revenue through managed services contracts, professional services, and project-based engagements with enterprise, cloud, and edge data center operators.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 2013
- Headquarters
- Tampa, United States of America
What 12 Arbolus experts think of Salute Mission Critical
NPS scores are broadly distributed, with responses ranging from 3 to 10 and a central tendency around 7–9 in mature implementations. Renewal intent is split, as 25% of respondents (2 of 8 with renewal data) indicate likely renewal, while 50% are negative or unsure. Most customers (>70%) report being in advanced (>1 year) implementation, yet renewal uncertainty remains. Data shows that higher spend and mature adoption are linked to better sentiment, but early-stage accounts have low NPS and negative renewal intent.Overall Customer Sentiment: Neutral
Who reviewed Salute Mission Critical
- C-Suite 83% (10)
- Director 8% (1)
- Manager 8% (1)
Employer names and spend open once the report publishes.
Tell us when the Salute Mission Critical report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-8 Net Promoter Score, from 12 scored reviews- Promoters 3
- Passives 5
- Detractors 4
Cumulative NPS by month
+0 over 4 months- Feb 7
- Jul 8
- Aug 8
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 6 answers
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
More in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Salute Mission Critical
Do you use Salute Mission Critical at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 12 customers of Salute Mission Critical have already contributed
Takes a few minutes. Your identity stays anonymous.