SAP ERP

saperp.com · New York City, United States of America

SAP ERP appears to be associated with informational or third-party content around SAP’s enterprise resource planning software rather than a clearly identifiable standalone operating company with its own products, customers, and revenue model. Public sources do not provide sufficient evidence to reliably describe it as a distinct commercial entity.

Revenue
$500.0K
Employees
5
Founded
2015
Headquarters
New York City, United States of America

What 45 Arbolus experts think of SAP ERP

NPS is heavily skewed positive, with over 85% of scores at 8 or above and multiple 10/10 responses. Renewal intent is strong among high spenders and influencers, especially those in large enterprises or lengthy deployments. Most experts report being in the MoreThan1Year implementation stage, indicating strong stickiness and mature usage. Key positive sentiment drivers include comprehensive process integration, scalability, auditability, and regulatory compliance. Concerns focus on cost, complexity, and the need for specialized skills in customization and upgrades.Overall Customer Sentiment: Positive

Who reviewed SAP ERP

Total customers 45 44 current · 1 former
Reviews growth +38 in six months
Seniority of respondents
  • C-Suite 57% (26)
  • Director 22% (10)
  • Manager 20% (9)
Generalist Generalist C-Suite NPS 8
Strategy Partner Manager NPS 8
Engineering Leader C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 42 customers.

Everything 45 customers told us about SAP ERP.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

60 Net Promoter Score, from 45 scored reviews
  • Promoters 30
  • Passives 12
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • May 8
  • Jun 8
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 24 across 8 companies.

Praised

  • Comprehensive Process Integration
  • Robust ERP Integration and Reporting
  • Scalability and Reliability for Large Enterprises
  • Competitive Differentiation via Improved Flexibility

Criticised

  • Integration and Extraction Challenges
  • High Cost and Complexity
  • Customization Overhead and Specialist Dependency
  • Technical Extraction Limitations

What customers say

Comprehensive Process Integration
“I rely on SAP to standardize processes, ensure auditability, and consolidate financial results smoothly across multiple entities.”
Robust ERP Integration and Reporting
“SAP integrates procurement, inventory, sales, production, and finance, offering strong process controls and visibility in one environment.”
Scalability and Reliability for Large Enterprises
“SAP provides a common backbone for finance, procurement, and supply chain, supporting consistent processes and control worldwide.”

Renewal intent

Plan to renew 76%
  • Will renew 16
  • Undecided 2
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 64% 11 answers
  • Director 100% 4 answers
  • Manager 100% 4 answers
  • Not specified 50% 2 answers
  • 9.1/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by SAP ERP customers

Report

For people who use SAP ERP

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