Scaleway
Scaleway is a European cloud infrastructure provider offering virtual instances, bare metal servers, storage, and managed services to developers, startups, and enterprises. It generates revenue by charging for on-demand and reserved cloud compute, storage, networking, and platform services delivered from its data centers in France and other European locations. The company emphasizes data sovereignty and energy-efficient infrastructure for customers building and running applications in the cloud.
- Cloud Infrastructure & Hosting
- Database & Data Storage
- Revenue
- $90.0M
- Employees
- 520
- Founded
- 1999
- Headquarters
- Paris, France
What 5 Arbolus experts think of Scaleway
NPS scores are highly positive, ranging from 7 to 9 with an average close to 8.4. All eligible respondents indicate a 100% renewal intent where declared. Stickiness is evidenced by 60% of customers in a mature implementation stage (>1 year), while pilot-stage users still express high satisfaction and plan to renew. Key themes include positive sentiment around project success, robust adoption, and high intent to continue the relationship.Overall Customer Sentiment: Positive
Who reviewed Scaleway
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Mar 8
- Apr 8
- May 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 2 answers
- 8.3/10 Average score from customers who will renew
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