SensoScientific

sensoscientific.com · Simi Valley, United States of America

SensoScientific designs and manufactures wireless environmental monitoring systems used to track temperature, humidity, and other conditions for compliance and quality control, primarily in healthcare, life sciences, laboratories, and food services. Its cloud-based platform, sensors, and calibration services help organizations meet regulatory requirements such as CDC, FDA, and Joint Commission guidelines. The company generates revenue through hardware sales, software subscriptions, and related services such as installation and validation.

  • IoT & Edge Platforms
  • Energy & Utilities Operations Software
Revenue
$18.0M
Employees
80
Founded
2005
Headquarters
Simi Valley, United States of America

What 5 Arbolus experts think of SensoScientific

NPS is tightly distributed with four scores of 8 and one score of 10, indicating generally positive but not highly enthusiastic sentiment. Renewal intent splits between one yes, one no, and one unsure, suggesting uncertainty among influential and high value accounts. Most users are either in long-term use (>1 year) or in pilot/offboarding, indicating a bimodal stickiness pattern with both established and transient clients. Quantitative signals point to satisfaction for some but possible churn or misfit for others, especially at later stages of implementation.Overall Customer Sentiment: Neutral

Who reviewed SensoScientific

Total customers 5 4 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Generalist Leader Director NPS 8 Will renew
Other Leader Manager NPS 8
Operations Partner Director NPS 8 Undecided

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Feb 8
  • Jun 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 50% 2 answers
  • 7.7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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