SenSource

sensourceinc.com · Youngstown, United States of America

SenSource designs and manufactures people counting and occupancy monitoring systems that use sensors and analytics software to help retailers, libraries, entertainment venues, and other facilities measure foot traffic and space utilization. The company sells hardware sensors, software platforms, and related services to support capacity management, staffing decisions, and performance reporting. Its solutions are used by multi-location enterprises and public institutions to optimize operations and comply with occupancy and safety requirements.

  • IoT & Edge Platforms
  • Business Intelligence & Dashboards
Revenue
$9.0M
Employees
45
Founded
2002
Headquarters
Youngstown, United States of America

What 6 Arbolus experts think of SenSource

NPS scores are mostly favorable, with 67% of experts scoring 7–10, indicating strong satisfaction among influential decision makers in industries such as logistics, manufacturing, and food services. Renewal intent is positive in 50% of cases, all linked to longer-term and higher-spend customers, while uncertainty is confined to low-spend or shorter-duration public sector clients. Stickiness is highest for customers with deployments of MoreThan1Year, reflecting deep operational integration. Key sentiment themes include satisfaction with operational efficiency, process automation, and consistency in vendor delivery.Overall Customer Sentiment: Positive

Who reviewed SenSource

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 33% (2)
  • Director 67% (4)
Executive C-Suite NPS 8 Undecided
Operations Leader Director NPS 8 Undecided
Operations Leader Director NPS 7 Will renew

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Sentiment

0 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 75% 4 answers
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

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