Xovis AG

xovis.com · Zollikofen, Switzerland

Xovis AG develops and manufactures 3D sensors and software for people flow measurement and analysis, helping airports, retail stores, and public venues monitor passenger and visitor traffic in real time. Its solutions are used for queue management, capacity planning, and operational optimization, sold through direct sales and partners worldwide. The company generates revenue from hardware sensor sales, software licenses, and related services and support.

  • IoT & Edge Platforms
  • Business Intelligence & Dashboards
Revenue
$35.0M
Employees
150
Founded
2008
Headquarters
Zollikofen, Switzerland

What 19 Arbolus experts think of Xovis AG

NPS scores are high, with most experts giving 7-10, indicating strong satisfaction. Renewal intent is overwhelmingly positive; only a few express uncertainty, generally tied to cost or evolving needs. Stickiness is high, with most customers using Xovis for over 1 year. Expert feedback emphasizes the platform's accuracy, compliance, and usability as main strengths. Cost and lack of advanced AI analytics are the main drawbacks. Overall, feedback points to reliable value delivery for enterprises needing high-accuracy, privacy-first people flow analytics.Overall Customer Sentiment: Positive

Who reviewed Xovis AG

Total customers 19 17 current · 2 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 58% (11)
  • Director 26% (5)
  • Manager 16% (3)
Product Leader Manager NPS 9 Not renewing
Engineering Manager Manager NPS 6 Undecided
Engineering Executive C-Suite NPS 7 Will renew

Employer names and spend open in the full report, along with the other 16 customers.

Everything 19 customers told us about Xovis AG.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

15 Net Promoter Score, from 19 scored reviews
  • Promoters 5
  • Passives 12
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Oct 8
  • Feb 8
  • Apr 8
  • May 8
  • Jul 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.

Praised

  • New Vertical and Regional Applications
  • AI and Predictive Analytics Expansion
  • Broader Use in Operations
  • Operational Efficiency Gains

Criticised

  • Competitor AI Advantage
  • Cost Sensitivity and Market Entry
  • Customer Service Responsiveness
  • Competition on AI

What customers say

Operational Efficiency Gains
“With accurate people flow data, we've improved operational planning, staff allocation, and customer experience; the data is clear and actionable, providing real-time visibility into our spaces.”
Privacy and Compliance
“Our decision was based on Xovis being aligned with GDPR, not storing personal or facial data—this was crucial given compliance regulations, even though the cost was higher than others.”
Market-Leading Accuracy
“I would recommend Xovis for its high sensor accuracy, reliable data, and strong real-time analytics—it's ideal for organizations where footfall and occupancy analytics drive operational decisions.”

Renewal intent

Plan to renew 73%
  • Will renew 11
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 7 answers
  • Director 60% 5 answers
  • Manager 33% 3 answers
  • 8.1/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

Top alternatives

Most weighed by Xovis AG customers

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