YCharts, Inc.

ycharts.com · Chicago Loop, United States of America

YCharts provides a cloud-based investment research and analytics platform that helps financial advisors, asset managers, and other investment professionals analyze securities, build portfolios, and create client-ready reports. The company generates revenue through subscription licenses to its software and data services.

  • Wealth & Investment Software
  • Business Intelligence & Dashboards
Revenue
$28.0M
Employees
140
Founded
2009
Headquarters
Chicago Loop, United States of America

What 10 Arbolus experts think of YCharts, Inc.

NPS scores are consistently high: seven out of nine responses are at or above NPS 8, and only one falls below NPS 7. Users with implementation stage >1 year have a higher average NPS. The only explicit renewal intent indicator is positive, and 70% of users have been using the product for over one year, reflecting strong stickiness. Sentiment is driven by perceived data reliability and robust workflow integration.Overall Customer Sentiment: Positive

Who reviewed YCharts, Inc.

Total customers 10 9 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 50% (5)
  • Director 50% (5)
Finance Executive C-Suite NPS 8
Executive Director NPS 8
Finance Partner Director NPS 8

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Sentiment

10 Net Promoter Score, from 10 scored reviews
  • Promoters 2
  • Passives 7
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew

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