Arbolus Intelligence

ShawGibbs

shawgibbs.com · Oxford, United Kingdom

Shaw Gibbs is a UK-based chartered accountancy and business advisory firm providing audit, accounting, tax, corporate finance, and wealth management services to owner-managed businesses, corporates, and private clients. The firm generates revenue through professional services fees for ongoing compliance work, advisory projects, and transaction support. It also supports clients with outsourced finance functions and strategic growth and succession planning services.

  • Accounting & Bookkeeping Software
  • IT Consulting & Implementation
Listed in
Revenue
$30.0M
Employees
200
Founded
1922
Headquarters
Oxford, United Kingdom

What 5 Arbolus experts think of ShawGibbs

NPS scores are skewed positively, with the majority of experts rating ShawGibbs highly (scores of 9 and 10), and renewal intent overwhelmingly affirmative across the pool. Stickiness trends show most customers are in established (more than 1 year) relationships, with only a minority in early-stage implementation. Expert themes emphasize trust, reliability, and strong client relationships as core strengths, though some note scalability limits for very large enterprises. Overall Customer Sentiment: Positive

Who reviewed ShawGibbs

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Finance Leader C-Suite NPS 6 Will renew Submitted Feb 2026
Finance Executive C-Suite NPS 9 Will renew Submitted Feb 2026
Executive C-Suite NPS 7 Will renew Submitted Feb 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about ShawGibbs.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Praised

  • Quality Output and Team Reliability
  • Strong Technical Expertise and Adaptability
  • Responsive and Personalized Service
  • Support International Expansion

Criticised

  • Dependence on Key Personnel and Service Quality
  • Cost-Driven Vendor Displacement
  • Switching Driven by Scalability and Technology
  • Experience with Large Corporates

What customers say

Quality Output and Team Reliability
“I would definitely recommend them because they produce quality output and have a reliable team that is great to work with, making them my preferential choice even when cost is considered.”
Strong Technical Expertise and Adaptability
“ShawGibbs stands out for their technical expertise and ability to provide clear, actionable guidance, especially for tax, compliance, and cross-border advisory work, which makes them immensely valuable in fast-paced environments.”
Responsive and Personalized Service
“They provide excellent proactive partnership, showing transparency and always being available to help, making communication easy and professional.”

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • 7.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Report

Customer Report - Aug 2026 Aug 2026 5 + 0

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