Arbolus Intelligence

SHOEBOX Ltd.

shoebox.md · Chisinau, Moldova

SHOEBOX Ltd. is a Moldovan IT services and software development company that provides custom web and mobile application development, UX/UI design, and related technology consulting for businesses. It generates revenue through project-based development work, outsourcing engagements, and ongoing support and maintenance contracts for clients in various industries.

  • IT Consulting & Implementation
  • Custom Software Development
  • Digital & Marketing Agency Services
Listed in
Revenue
$1.5M
Employees
40
Founded
2015
Headquarters
Chisinau, Moldova

What 10 Arbolus experts think of SHOEBOX Ltd.

NPS scores are consistently moderate-to-high, ranging from 6 to 10, with a cluster at 7–8. Renewal intent is split: while most Influencers in mid spend plan to renew, a significant high spender indicated no renewal and some Influencers remain unsure. Adoption stickiness is strong, with most users reporting more than one year of usage. Overall, key themes include sustained platform adoption but emerging renewal risk among larger spenders.Overall Customer Sentiment: Neutral

Who reviewed SHOEBOX Ltd.

Total customers 10 9 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 44% (4)
  • Director 44% (4)
  • Manager 11% (1)
Operations Leader Director NPS 8 Submitted May 2026
Operations Leader C-Suite NPS 7 Will renew Submitted Jun 2026
Not specified Director NPS 10 Undecided Submitted May 2026

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Sentiment

20 Net Promoter Score, from 10 scored reviews
  • Promoters 3
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • May 8
  • Jun 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 0% 2 answers
  • 7/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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