Shermco Industries

shermco.com · Irvington, United States of America

Shermco Industries is an electrical testing, maintenance, repair, and engineering services company specializing in power systems for industrial, utility, renewable energy, and commercial customers. It provides NETA-accredited testing, field services, training, and turnkey project support to help clients design, commission, operate, and maintain medium- and high-voltage electrical infrastructure. The company generates revenue through contracted field services, engineering projects, and long-term maintenance and testing agreements across North America.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$450.0M
Employees
1,500
Founded
1974
Headquarters
Irvington, United States of America

What 6 Arbolus experts think of Shermco Industries

NPS scores range from 5 to 9, with an overall average of approximately 7.5. Renewal intent is generally positive: two high-spend influencers have confirmed renewal, one high-spend influencer is unsure, and users did not provide renewal input. Stickiness is evidenced by 66% of responses indicating engagements of more than one year. Key quantitative themes: high NPS correlates with established customer relationships and significant spend; uncertainty exists among high-value customers regarding renewal. Overall Customer Sentiment: Positive

Who reviewed Shermco Industries

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Finance Leader C-Suite NPS 9
Revenue Leader Director NPS 8 Will renew
Operations Manager C-Suite NPS 5

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Sentiment

0 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+3 over 3 months
  • Mar 5
  • Apr 7
  • May 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 100% 2 answers
  • 7.5/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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