ShipIn

shipin.ai · Boston, United States of America

ShipIn provides a maritime fleet management and operations platform that uses AI-powered visual analytics and data from onboard cameras and sensors to improve safety, compliance, and operational efficiency for ship owners, managers, and charterers. The company sells its software and related services to commercial shipping companies seeking to reduce incidents, optimize crew performance, and lower operating costs across their fleets.

Asset Performance Management
Observability & Monitoring

Listed in

Revenue: $6.0M
Employees: 55
Founded: 2018
Headquarters: Boston, United States of America

What 8 Arbolus experts think of ShipIn

The NPS distribution is positive: 63% of scores are 9 and the remainder are 8, with no detractors. Renewal intent is strongly positive, as all Influencers with spending data intend to renew. Stickiness is high, with 71% indicating more than 1 year of implementation and the rest either pilots or recent adopters. Key quantitative themes are consistent adoption, high satisfaction, and strong retention signals from budget decision-makers.Overall Customer Sentiment: Positive

Who reviewed ShipIn

Total customers 8 8 current · 0 former

Reviews growth +8 in six months

Seniority of respondents

C-Suite 50% (4)
Director 38% (3)
Manager 12% (1)

Operations Leader Manager NPS 8 Will renew Submitted Aug 2026

Operations Leader Director NPS 9 Submitted Aug 2026

Operations Leader C-Suite NPS 9 Submitted Aug 2026

Employer names and spend open once the report publishes.

Tell us when the ShipIn report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

37 Net Promoter Score, from 8 scored reviews

Promoters 3
Passives 5
Detractors 0

Cumulative NPS by month

-1 over 3 months

Mar 9
Jul 8
Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%

Will renew 3
Undecided 0
Not renewing 0

Plan to renew, by seniority

C-Suite 100% 1 answer
Director 100% 1 answer
Manager 100% 1 answer

8/10 Average score from customers who will renew

For people who use ShipIn

Do you use ShipIn at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

8 customers of ShipIn have already contributed

Share your experience

Takes a few minutes. Your identity stays anonymous.