Signal AI

signal-ai.com · Londonderry County Borough, United Kingdom

Signal AI is an AI-powered media monitoring and decision augmentation platform that ingests global news, regulatory, and other external data to help enterprises understand risks, reputation, and market developments. It serves corporate communications, PR, risk, and executive teams with SaaS tools and APIs that surface relevant signals, trends, and insights. The company generates revenue through subscriptions to its cloud-based platform and related enterprise services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$35.0M
Employees
250
Founded
2013
Headquarters
Londonderry County Borough, United Kingdom

What 5 Arbolus experts think of Signal AI

Most experts provided NPS scores of 7 (three out of four), suggesting a neutral sentiment, with one User at pilot stage providing a 9 (positive) but without associated spend or renewal data. Renewal intent is split between uncertainty (50%) and no intent (25%), with one case unknown. Stickiness is low; only one customer is at the pilot stage, and the remainder have been implemented for more than a year or are offboarding. Overall customer sentiment aligns with cautious engagement and mixed satisfaction.Overall Customer Sentiment: Neutral

Who reviewed Signal AI

Total customers 5 5 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 20% (1)
  • Director 40% (2)
  • Manager 40% (2)
Strategy Leader Manager NPS 7 Not renewing
Marketing Leader Manager NPS 9
Marketing Leader Director NPS 7 Undecided

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Aug 7
  • Dec 7
  • Apr 8
  • Aug 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 2 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • Director 0% 2 answers
  • Manager 0% 1 answer
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Signal AI customers

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