Arbolus Intelligence

Smallest AI

smallestai.com · San Francisco, United States of America

Smallest AI is an artificial intelligence company that develops compact, efficient AI models and tooling designed to run on resource-constrained devices and edge environments. The company focuses on enabling developers and enterprises to deploy useful AI capabilities with minimal compute, memory, and energy requirements. It generates revenue through software licensing, development tools, and related services for integrating its models into customer applications.

  • No-Code & Low-Code Platforms
  • Customer Success Software
  • Customer Support & Help Desk
Listed in
Revenue
$500.0K
Employees
10
Founded
2023
Headquarters
San Francisco, United States of America

What 20 Arbolus experts think of Smallest AI

NPS scores are high, with 65% of experts reporting values of 8-10, reflecting strong advocacy. Renewal intent is markedly positive among high spenders and influencers, with a significant share reporting intent to increase usage. The majority of customers are in advanced implementation stages, typically more than one year post-adoption. Expert feedback consistently highlights rapid response times, workflow efficiency, integration quality, and customer support as key satisfaction drivers, while some voice quality and language coverage gaps persist for certain markets. Overall Customer Sentiment: Positive

Who reviewed Smallest AI

Total customers 20 20 current · 0 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 50% (10)
  • Director 11% (2)
  • Manager 39% (8)
People Leader C-Suite NPS 9 Will renew Submitted Apr 2026
Executive C-Suite NPS 8 Will renew Submitted Apr 2026
Finance Leader Director NPS 9 Will renew Submitted Apr 2026

Employer names and spend open in the full report, along with the other 17 customers.

Everything 20 customers told us about Smallest AI.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

45 Net Promoter Score, from 20 scored reviews
  • Promoters 11
  • Passives 7
  • Detractors 2

Cumulative NPS by month

-1 over 3 months
  • Apr 9
  • Sep 9
  • Oct 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 0 across 7 companies.

Praised

  • Time Savings and Error Reduction
  • Rapid, Natural Voice Automation
  • Operational Efficiency and KPI Improvement
  • Stronger Enterprise Integrations

Criticised

  • Accent and Language Limitations
  • Transcription Consistency for Accents
  • Edge Case Handling and Monitoring
  • Native Integrations from Large Vendors

What customers say

Time Savings and Error Reduction
“It saves a lot of time and reduces human coding errors, making our workflows more accurate and efficient.”
Rapid, Natural Voice Automation
“I value its low latency speech output and natural voice quality, which let me build responsive real-time customer workflows.”
Operational Efficiency and KPI Improvement
“I have seen our service KPIs improve significantly as Smallest AI automated initial intake and reduced manual call handling for our specialized teams.”

Renewal intent

Plan to renew 100%
  • Will renew 9
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 6 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 9.1/10 Average score from customers who will renew

Top alternatives

Most weighed by Smallest AI customers

Report

Customer Report - Oct 2026 Oct 2026 20 + 9

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