SMARTLEAD
Smartlead is a sales engagement platform that automates cold email outreach, inbox rotation, and deliverability management for outbound sales and marketing teams. The software helps users manage large-scale multi-channel campaigns, track performance, and optimize replies and meetings booked. It generates revenue through subscription-based SaaS plans targeted at agencies, startups, and B2B sales organizations.
- Sales Engagement & Outreach
- Sales Intelligence & Prospecting
- Workflow Automation
- Revenue
- $3.0M
- Employees
- 25
- Founded
- 2022
- Headquarters
- Singapore, Singapore
What 9 Arbolus experts think of SMARTLEAD
NPS scores are predominantly high, with 5 out of 8 experts giving scores of 8 or above and only 2 scoring 7. Renewal intent is strong among mid and high spenders, with only two expressing uncertainty, both aligned with mid-level spend and non-user roles. Implementation stage skews toward LessThan1Year, but longer-tenured customers (>1 year) display a positive outlook with high NPS and confirmed renewals. The quantitative theme is steadily improving sentiment over time with usage and satisfaction is directly correlated to spend.Overall Customer Sentiment: Positive
Who reviewed SMARTLEAD
- C-Suite 100% (9)
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Sentiment
55 Net Promoter Score, from 9 scored reviews- Promoters 5
- Passives 4
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Jun 9
- Feb 9
- Apr 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 55 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 60% 5 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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