Tacton
Tacton provides configure-price-quote (CPQ) and product configuration software for manufacturers, helping them manage complex configurable products, generate accurate quotes, and streamline sales and engineering processes. Its cloud-based platform integrates with major CRM and ERP systems to support global industrial and manufacturing companies in selling customized equipment and solutions. Tacton generates revenue through subscriptions and related professional services such as implementation and integration support.
- Configure-Price-Quote (CPQ)
- IT Consulting & Implementation
- Manufacturing Execution & Quality
- Revenue
- $45.0M
- Employees
- 300
- Founded
- 1998
- Headquarters
- Stockholm, Sweden
What 21 Arbolus experts think of Tacton
NPS scores cluster primarily in the positive range, with 85% of experts scoring NPS at 7 or higher; only one outlier at NPS 2. Renewal intent shows that 69% of respondents are likely to renew, 19% are unsure, and 12% do not intend to renew. Stickiness is supported by 62% of accounts in the MoreThan1Year implementation stage, while 19% are in the pilot phase and 19% adopted less than a year ago.Overall Customer Sentiment: Positive
Who reviewed Tacton
- C-Suite 67% (14)
- Director 19% (4)
- Manager 14% (3)
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Sentiment
-4 Net Promoter Score, from 21 scored reviews- Promoters 4
- Passives 12
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Jun 7
- Jul 7
- Oct 7
- Nov 7
- Jul 7
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -8 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 50% 12 answers
- 75% 4 answers
- 100% 3 answers
- 7.8/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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