Tacton

tacton.com · Stockholm, Sweden

Tacton provides configure-price-quote (CPQ) and product configuration software for manufacturers, helping them manage complex configurable products, generate accurate quotes, and streamline sales and engineering processes. Its cloud-based platform integrates with major CRM and ERP systems to support global industrial and manufacturing companies in selling customized equipment and solutions. Tacton generates revenue through subscriptions and related professional services such as implementation and integration support.

  • Configure-Price-Quote (CPQ)
  • IT Consulting & Implementation
  • Manufacturing Execution & Quality
Revenue
$45.0M
Employees
300
Founded
1998
Headquarters
Stockholm, Sweden

What 21 Arbolus experts think of Tacton

NPS scores cluster primarily in the positive range, with 85% of experts scoring NPS at 7 or higher; only one outlier at NPS 2. Renewal intent shows that 69% of respondents are likely to renew, 19% are unsure, and 12% do not intend to renew. Stickiness is supported by 62% of accounts in the MoreThan1Year implementation stage, while 19% are in the pilot phase and 19% adopted less than a year ago.Overall Customer Sentiment: Positive

Who reviewed Tacton

Total customers 21 15 current · 6 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 67% (14)
  • Director 19% (4)
  • Manager 14% (3)
Not specified Director NPS 8 Not renewing
Revenue Ops C-Suite NPS 9 Will renew
Operations Leader C-Suite NPS 8 Will renew

Employer names and spend open once the report publishes.

Tell us when the Tacton report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

-4 Net Promoter Score, from 21 scored reviews
  • Promoters 4
  • Passives 12
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Jun 7
  • Jul 7
  • Oct 7
  • Nov 7
  • Jul 7
  • Aug 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -8 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 63%
  • Will renew 12
  • Undecided 4
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 50% 12 answers
  • Director 75% 4 answers
  • Manager 100% 3 answers
  • 7.8/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by Tacton customers

For people who use Tacton

Do you use Tacton at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 21 customers of Tacton have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.