Solabia Group

solabia.com · Paris, France

Solabia Group is a life sciences and ingredients manufacturer that develops and produces active ingredients, raw materials, and specialty solutions for the cosmetics, pharmaceutical, nutrition, and biotechnology industries. The company supplies B2B customers with plant-based extracts, marine ingredients, fermentation-based actives, and microbiology products used in personal care formulations, drugs, diagnostics, and food supplements. It generates revenue by manufacturing these ingredients at scale and selling them globally to brand owners, formulators, and industrial manufacturers.

Revenue
$550.0M
Employees
2,000
Founded
1972
Headquarters
Paris, France

What 5 Arbolus experts think of Solabia Group

NPS is strongly positive, with 80% of respondents giving a top score of 10 and the remainder a 7. All experts report more than a year of implementation, with 100% of those specifying renewal intent committed to renewal. There is no negative sentiment present; the high adoption duration, uniform willingness to renew, and consistently strong advocacy scores drive an overall highly favorable sentiment.Overall Customer Sentiment: Positive

Who reviewed Solabia Group

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Manager 20% (1)
Executive C-Suite NPS 7
Revenue Leader C-Suite NPS 10
Engineering Leader C-Suite NPS 10 Will renew

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Sentiment

80 Net Promoter Score, from 5 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 0

Cumulative NPS by month

-1 over 3 months
  • Apr 10
  • May 9
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 80 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 10/10 Average score from customers who will renew

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