Stryker
Stryker is a global medical technology company that designs, manufactures, and sells medical devices and equipment for orthopaedics, surgery, neurotechnology, and spine care to hospitals, ambulatory surgery centers, and other healthcare providers. Its portfolio includes implants, surgical instruments, endoscopy systems, patient handling and emergency medical equipment, and other healthcare products, generating revenue primarily through product sales and related services. The company also offers support, training, and service contracts to help providers deploy and maintain its technologies.
- Medical Devices & Equipment
- Revenue
- $20.5B
- Employees
- 51,000
- Founded
- 1941
- Headquarters
- Kalamazoo, United States of America
What 70 Arbolus experts think of Stryker
The NPS is very strong, with the majority (over 70%) giving scores of 8–10. Positive renewal intent is dominant, indicated by more than half of influencers and clinical users confirming intent to stay. Most users are in the maturity or implementation stage for more than 1 year, reflecting high product stickiness. Expert feedback highlights Stryker's reliability, clinical performance, and strong end-to-end support. Only isolated concerns exist regarding complexity or cost structure in certain segments. Overall Customer Sentiment: Positive
Who reviewed Stryker
- C-Suite 76% (53)
- Director 12% (8)
- Manager 12% (8)
Employer names and spend open in the full report, along with the other 67 customers.
Everything 70 customers told us about Stryker.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
37 Net Promoter Score, from 70 scored reviews- Promoters 37
- Passives 22
- Detractors 11
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 41 across 4 companies.
Praised
- Strong After-Sales Support
- Exceptional Product Reliability
- Comprehensive Clinical Integration
- Advanced Digital Integration
Criticised
- Regulatory Change Exposure
- Competitive Pressure from Low-Cost Rivals
- Digitally Native Competition
- Interface Complexity and Training
What customers say
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 43% 14 answers
- 75% 4 answers
- 50% 6 answers
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
- 8.1/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Stryker customers
Report
For people who use Stryker
Do you use Stryker at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 70 customers of Stryker have already contributed
Takes a few minutes. Your identity stays anonymous.