Spatial

spatial.com · New York City, United States of America

Spatial develops a 3D collaboration and virtual environment platform that allows teams and creators to meet, present, and interact in immersive spaces using VR/AR headsets, web browsers, and mobile devices. The company serves enterprises, creative studios, and communities that need persistent virtual spaces for events, collaboration, and content sharing, generating revenue through SaaS subscriptions and usage-based plans.

  • Communications & Meetings
  • Document & Vision AI
Revenue
$8.0M
Employees
80
Founded
2016
Headquarters
New York City, United States of America

What 11 Arbolus experts think of Spatial

NPS scores are bifurcated: most Influencers in aerospace/defense report NPS 9 and high renewal intent, while a minority provide mid/low scores and express concern about licensing or implementation. Renewal patterns are positive among large-scale, long-term customers, especially in manufacturing and aerospace. Stickiness is high, with most customers having used Spatial for more than 1 year, and only a small minority indicating willingness to churn. Expert themes highlight value from CATIA compatibility, automation, meaningful support, and pain around licensing rigidity and developer stack limitations.Overall Customer Sentiment: Positive

Who reviewed Spatial

Total customers 11 9 current · 2 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 36% (4)
  • Director 45% (5)
  • Manager 18% (2)
Operations Leader Manager NPS 9
Operations Leader Director NPS 7 Will renew
Not specified C-Suite NPS 7

Employer names and spend open in the full report, along with the other 8 customers.

Everything 11 customers told us about Spatial.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

18 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 3
  • Detractors 3

Praised

  • Flexible, Scalable Licensing Models
  • Modern Developer Stack Expansion
  • AI-Driven Automated Healing
  • Automated PMI Extraction and Error Reduction

Criticised

  • Kernel Switching by Industry
  • Dependency on Dassault Roadmap
  • Competitive AI-Powered Toolkits
  • Licensing Cost Unpredictability

What customers say

Automated PMI Extraction and Error Reduction
“I use Spatial so our inspection machinery can programmatically read GD&T and datum data, greatly reducing time and error risk compared to manual data entry.”
Guaranteed CATIA Mathematical Fidelity
“I depend on Spatial to guarantee that our manufacturing models have bit-identical surface math with CATIA, which is essential for high-precision aerospace production.”
Flexible Industrial Deployment
“I run Spatial binaries headlessly on shop-floor compute hardware, which lets us automate workflows without needing expensive CAD seats.”

Renewal intent

Plan to renew 71%
  • Will renew 5
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 75% 4 answers
  • Manager 0% 1 answer
  • 7.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

Report

For people who use Spatial

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