Spiceworks
Spiceworks is a technology marketplace and community platform that connects IT professionals with technology vendors through product reviews, forums, and tools for managing IT environments. It provides free IT management software, help desk, and network monitoring tools to users, while generating revenue from advertising, lead generation, and demand-generation programs for B2B technology vendors. The company primarily serves small and mid-sized businesses and IT decision-makers worldwide.
- Marketing Automation
- Sales Intelligence & Prospecting
- Digital & Marketing Agency Services
- Revenue
- $65.0M
- Employees
- 250
- Founded
- 2006
- Headquarters
- Austin, United States of America
What 5 Arbolus experts think of Spiceworks
5 customers have reviewed Spiceworks so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Spiceworks
- C-Suite 40% (2)
- Director 60% (3)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Cumulative NPS by month
+1 over 5 months- Nov 7
- Dec 8
- Jul 7
- Aug 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 37 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Spiceworks customers
More in Marketing & Advertising and Customer Support
Other companies in both categories with a customer report.
For people who use Spiceworks
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