SPLASHTHAT
Splash (SplashThat) is an event marketing platform that helps businesses design, manage, and measure in-person, virtual, and hybrid events. Its software provides tools for event websites, invitations, registration, guest management, and post-event analytics, serving marketing and event teams at mid-market and enterprise companies. The company generates revenue through subscriptions and related services for its SaaS platform.
- Marketing Automation
- Customer Data Platform
- Product Analytics & Feedback
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 2012
- Headquarters
- New York City, United States of America
What 11 Arbolus experts think of SPLASHTHAT
The Net Promoter Scores (NPS) among experts range from 6 to 9, indicating a moderate level of satisfaction. Renewal intent data shows most mid and high spenders plan to renew, though some lower spend or more recent users are unsure or negative. Stickiness is highest with customers using the platform longer than one year. Key feedback themes stress SPLASHTHAT's practicality, fast deployment, and fit for specific workflows, while noting a lack of differentiation for advanced analytics and large-scale conference management.Overall Customer Sentiment: Neutral
Who reviewed SPLASHTHAT
- C-Suite 50% (6)
- Director 40% (4)
- Manager 10% (1)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about SPLASHTHAT.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-36 Net Promoter Score, from 11 scored reviews- Promoters 1
- Passives 5
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Nov 8
- Feb 7
- May 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -5 across 2 companies.
Praised
- Practical Value and Workflow Fit
- Improved Attendee Management
- Operational Efficiency
- Selective Expansion Based on Measurable Outcomes
Criticised
- Risk of Vendor Dependence
- Potential for Tool Redundancy
- Lack of Enterprise Analytics
- Opaque Automation Risk
What customers say
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 20% 5 answers
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
Most weighed by SPLASHTHAT customers
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